Support
We're here to help with any Expekia app.
Contact us
Email us and we'll reply within 1–2 business days.
To help us resolve your issue quickly, please include the app name, your device model, your iOS/iPadOS version, and a short description of the problem (screenshots help too).
Frequently asked questions
How do I restore my purchases?
Open the app, go to Settings, and tap “Restore Purchases.” Make sure you're signed in with the same Apple ID you used for the original purchase.
How do I cancel a subscription?
Subscriptions are managed by Apple. On your iPhone or iPad, open Settings → [your name] → Subscriptions, select the subscription, and tap “Cancel Subscription.” Cancellation takes effect at the end of the current billing period.
How do I request a refund?
All payments are processed by Apple, so refunds are handled by Apple. You can request one at reportaproblem.apple.com.
The app isn't working correctly. What should I try?
First, make sure you have the latest version of the app from the App Store and the latest iOS/iPadOS update. Then try closing and reopening the app, or restarting your device. If the problem continues, email us and we'll help.
How do I delete my data or account?
If an app offers an account, you can delete it from within the app's Settings. You can also email [email protected] and we'll delete your data on request. See our Privacy Policy for details.
Can I suggest a feature?
Absolutely! We love hearing ideas. Send your suggestions to [email protected].